Terms and Conditions

We request our clients to have an overlook about the terms and conditions before going through your reservation with the Index Adventure.

Booking

During the booking time, you are requested to deposit 20% of the total amount within 30 days prior to your arrival for confirmation of your trip and the remaining amount can be paid upon your arrival in Kathmandu.

Cancellation:

The following conditions will be applied to cancel the trip.

  • Before a month prior: 95%.
  • Within three weeks: 75%
  • Within two weeks: 50%
  • Between one and two weeks: 25%
  • Less than a week: 0%

Travel Insurance:

Clients should have their own insurance. It should cover the emergency costs of evacuation and medical treatment. It is quite expensive and insurance. Rafting, Bungee jumping and Paragliding are some other adventurous fun in Nepal and insurance builds up your confidence to enjoy such activities.  

Your personal belongings:

Our team takes care about clients’ safety and the security of their belongings. We suggest you not to bring highly valuable belongings in the trip. We are not responsible for any kind of loss during your personal time.

Flight Delay/Cancellation and natural disasters:

Index Adventure recommends some extra days if you have a flight schedule in your trip.  We will not be responsible for the factors beyond our control such as flight delay due to the weather, natural phenomena like flood, landslide, road blockage, protest and other immediate accidents. But Index Adventure takes no responsibility or liability for any change or modifications due to factors beyond our control.

Risk Assumption:

Risk assumption is a part of clients. Risks associated with the journey regarding personal injury, illness, and death will not be the company’s responsibility. However, the company will assist with all the possible methods to decrease the risk.

About Clients health:

Before heading out for any adventure activity in Nepal, better to take suggestions and visit to the doctor. It helps you to know about your health situation and Index Adventure can manage your trip properly with the determination of your health condition.  

Special Requests:

If you have any specific requests, you need to mention them at the booking time, which we can manage on time.

Jurisdiction:

The contract between Index Adventure and you shall be subject to the laws of Nepal under the jurisdiction of the government of Nepal.

Complaints:

Index Adventure will consider any complaint whereby written notice is given to us within 15 days of the end of the activity.

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