FAQs

Temperature
the best season for visitors heading to Nepal is autumn (mid September-November) & spring {March to June}. The weather is highly pleasant & so are the mountain views. While spring season (March-May) is also considered a good season, the temperature is mildly warm in the lowlands while moderate at higher altitudes with plenty of opportunities to revel in the mountain views. It is also the time for flowers to blossom and the national flower of Nepal – rhododendron sweeps the ascending altitudes with its magnanimous color and beauty. Winter season (January-February) is also recommended for tours, safari and low altitudes trek below 4000m. But for some areas of Nepal, Tibet and India, summer season (June- August) are the best months because these areas are 'rain shadows' and monsoon is much lighter here.

Meals
this is good question. Yes! Absolutely… your food and water is safe while you are on a lodge and camp trek. We ensure the food is hygienically prepared in your lodge. Moreover, our guides are the cooks while you are on a lodge trek, they check the ingredients for your meals before it’s prepared in the kitchen & make sure everything is Okay. Most of the cooks in the local teahouses are simply trained but experience has made them perfect. You will get boiled water in the lodges or you can purify the water with tablets and bottled sealed water in case of insufficient supply even though we are conscious about current environmental issues. On Index Adventure’s camping trek, our crews are a good combination of Guides, Sherpa, Cooks, Kitchen staffs and Porters. Guides and cooks are technically, practically and theoretically well trained where as kitchen staffs and porters are practically trained well. While on a camping trek our best cooks prepare you with a variety of delicacies hygienically prepared. You will find different menus for each day on the trails during your entire trek.

Drinking water
Drinking and hiking must be well balanced during trekking, we suggest you drink as much water as you can while you are trekking. Most teahouses and restaurants on the trails provide bottled water or purified water. But it might cost you from $1 to $4; because the price increases with the altitude. Even if you don’t buy the water; there are plentiful sources of water on the trail and tea houses where you can fill up your bottles and use water purification tablets, steriPen, life straw, iodine and water filters. Make sure you have enough of these purification tablets for 5ltrs of water per day. We suggest you don’t buy bottled water during the trek as water is expensive and even if it is cheap; this trend will add up to the trash of empty bottles. And Index Adventure believes in keeping the environment clean and unspoiled.

Insurance
Insurance is not available here for tourists. It is really important before any of our trips that you be protected against comprehensive expenses that may incur due to medical issues or accidents (to include air ambulance, helicopter rescue, and treatment costs).

Please be noted that we don’t arrange or sell insurance. Your trip is more enjoyed with good travel insurance. In the event of any sickness or injury, the cost of emergency treatment and evacuation is pretty high. Therefore, travel insurance is strongly recommended for everyone who signs up with Index Adventure. We strongly advise that you be careful while choosing a policy as some insurance has exceptions for adventure travel. Before buying insurance make sure your insurance company is aware of the Index Adventure itinerary that you are going to undertake and is agreeable to cover all activities being undertaken in the trip. Such as if you are planning trekking or climbing/expedition in Himalayas your insurance must cover emergency air ambulance/helicopter rescue including medical expenses. For a group tours in urban areas, your insurance coverage of ambulance or helicopter rescue is not mandatory, however it’s better to have them too. You need to send us your copy of your insurance policy (e.g. your insurance certificate) or carry it with you while you come on the trip.

Walking hours during trek
generally the itineraries we offer you are designed to walk at a cool pace for 5-7 hours a day. But the nature of the trail and the fitness level of the trekker always tend to alter this expected walking hour. Walking downhill is comfortable at high altitudes and always takes half of the time for equal distance when doing uphill hikes in the Himalaya. Walking above the height of 4000m is always harsh and your pace will be slower than expected.

Shower
Trekking makes you sweat and if you don’t shower you might feel dirty and uneasy. But showering is not a big problem in the Himalaya as every teahouse has hot/cold shower facilities.  You need to pay for the hot showers but cold showers are mostly free. However, we suggest you have fewer showers as possible since it’s not advisable in these cold regions. Avoid showers in cold places and avoid getting sick during your trips.

Yes, you can get a tourist visa on arrival at Tribhuvan International Airport in Kathmandu. Most visitors can obtain visas on entry to Nepal. There are some countries where the visa will need to be arranged prior to traveling.  The cost for a visa for 15 days is $25 from the date of issue, $40 is the charge for a 30 days visa and 100 US$ is the cost for a 90 days tourist visa. You need two photos.

You can apply for online visas from 1st of March 2017 at: (http://www.online.nepalimmigration.gov.np/).

Yes, our company airport representative will pick you up from the airport. We will be displaying your name card on a board marked Index Adventure with your name on it. On completion of your trip we will drop you to airport. Pick up and drop is complimentary from our company.

Trekking in Nepal is always best during the seasons of spring and autumn. But according to the wishes of trekkers, trekking and visiting Nepal can be managed at any time that best suits your timeframe.

Trekking at high altitudes should be done during the summer time or early September to November and early March to May, however, trekking in the lowlands can be done throughout the year.

Nepal has it all, even if you are a greenhorn or a veteran hiker, there’s something for anyone with a love for adventure. This is just the place for you to wet your footfalls. We are experienced in determining what’s most suitable for you according to your choices & how far you would want to go…no matter what level of trek you choose, you will enjoy the journey of your life on Nepal’s mountains…in a nutshell, treks are surely not difficult, however, for the higher altitudes, if you’ve enjoyed hiking wherever you are, then treks above 3-4000m are never a problem, you’d just love it…see you soon! 

The trekking in different parts of Nepal will be different as per the distances between the trekking destinations. Generally, there are different places where one can go for trekking and the duration of the treks generally operates for about 1 to 4 weeks. But short hikes at the different places outside the ancient valley will be short; however, trekking towards the base camps of the bigger mountains will generally be long.

In Nepal, two types of trekking are mostly available. In teahouse trekking, we trek by resting the night out at lodges known as ‘teahouses’ at different places on the trails. The teahouses in Nepal are cozy and comfortable if compared to camping treks because trekkers needn’t worry about accommodation and meals.  Nevertheless, camping treks in Nepal are also similarly popular. The camping treks will be based on lodging in setup camps, at convenient spots on the trekking trails that best suits our needs.  We will have our meals at the camps and sleep the night out in our camps. In comparison to lodging treks, camping treks are always more adventurous but difficult.

While trekking in Nepal, meals are prepared in teahouses, and good standards of hygiene are always maintained, fruits and vegetables are soaked in iodine water before getting cooked. The food on the trails will be fairly simple and organic with a mix of local and international cuisines. If the trekking is a camping trek, then trekkers will mainly be served with local organic foods of Nepal and continental and western type meals will also be prepared by the camp cooks. Due to the lack of electricity and refrigerators along our trekking route, you will be served with a largely vegetarian diet. In Kathmandu you will find meals in good quality tourist restaurants.

Most of lodges serve boiled and filtered water which is safe. It is also possible to buy bottles of mineral water while trekking.

Yes we do. Since we are a Nepal based tour operator we suggest you arrange your international flights from your home country. However, domestic flight tickets, Kathmandu city tours, and your accommodation will be included in our packages. If you wish to arrange individually river rafting, sightseeing tours, mountain flights and/or jungle safaris, this can be organized according to your interest.

When visiting Nepal, trekking guides are almost compulsory to trekking in Nepal for everyone. Hiring a guide will make your trip a lot more informative and memorable. You will learn a lot about our country. But if trekkers are well experienced and have visited different places of Nepal on several occasions, then s/he may not need a trekking guide. But trekking guides can play big roles to make your trekking more fulfilling and satisfactory as you learn more about your surroundings, the cultures and traditions of the local folks. Similarly, if any problems arise during the trek, then the guides will offer solutions and it’s always safer for trekkers to use the services of a guide.

Security of our clients is of foremost & vital importance for us. All our guides and other support crew are carefully chosen for your trips. Our guides hold licenses issued by the Government of Nepal. They are very honest and reliable. But we would also advise you to take care of your own personal belongings. If you are on 'camping treks' please do not leave your bags unattended at any time for your own safety. Take your main bag inside the tent once you reach campsite. At night, put all bags and belongings in the middle of the tent. Your guide assigns a Sherpa on turn wise basis to guard the campsite throughout the night. If you are on a 'Tea house or GAP trek' arrangement, you will be sleeping in a local tea house. You have to take sensible precautions yourself at all times. Never leave your baggage unattended and keep your lodge room locked when you go out. Prevention is always the best kind of cure.

When you are on the trails, in most villages along the popular trekking routes you will find telephones for international calls. In highly popular trekking areas like Annapurna, Everest and Langtang there’s always good coverage of cell phones. You will also find internet cafes in some lodges that provide wifi services.

A porter will carry your luggage that’s required for you to take on the trek. Your clothing and sleeping bag must be placed in plastic bags inside your rucksack which must not weigh more than 25 pounds (12 kg) in total. You will be able to leave clothes and other baggage at our hotel in Kathmandu while away on your trek. Each trekker will carry a small day-pack, fleece jacket, water proof jackets, warm hat, sunhat, sun-cream, water bottle (or camel back system), first aid kit and a water purification kit. 

In the case of a serious sickness or a casualty, which we believe will not happen; you shall be rescued by a helicopter. Since you are entirely liable for all the expenses incurred in evacuation please make sure that it is covered by your insurance before assigning for it or be prepared to pay on your own after getting back in Kathmandu. Ask your guide to arrange a runner to the nearest communication point and inform office about requirement of a helicopter. While asking for the helicopter, please send name of the sick person and give exact location from where helicopter can airlift you. Do not leave the place although you are getting better once you have ordered Helicopter.

Altitude Mountain Sickness [AMS] does not generally occur except in rare cases. Our itineraries are planned in a way that gives you enough acclimatization so you get used to the thin air above 3000m. Our safety measures are always in place before we commence on any trek above 3000m.

Our guides are trained with first aid and have basic knowledge about the physical problems that may arise during your trek. If an emergency occurs then we will cover initial expenses of rescue operation as these expenses will need to be recovered from your insurance company. For minor cases there are health posts established by foreign doctors and many are staffed by overseas personnel. You can bring power bars, cereal bars and similar high energy foods, powder Gatorade is also recommended to fight dehydration.

Our Guides carry a comprehensive medical kit. But you should bring your own personal kit and carry it with you when on the trek. It should contain antiseptic cream, throat lozenges, headache pills, diarrhea treatment, and re-hydration salts that should include: Dioralite, Lemsip, plasters and Compede for blisters.

We are sensitive and aware about the safety of female travelers. We thoroughly guarantee the safety of women travelling or trekking with us. We will give you a personal room at the lodge and a personal tent for camping while trekking. We provide female friendly guides and porters. We are female friendly Company and very sensitive about this issue.

We suggest you to bring US dollars /British pounds/or Euros to pay for your visa, trip cost and other expenses. Most major currencies are usually accepted also. It is always better to travel with US dollars.

Yes. Nepal has reasonable banking facilities with branches of some international local commercial banks. In most cases, all foreign currency along with credit cards such as Visa and Master cards are broadly accepted. ATM is widely available in Kathmandu and Pokhara. There are some ATMs in major village towns on the trails. When trekking in remote areas it’s always wise to carry enough cash. Some trekking areas have banks and ATM facilities, but they might not be reliable or ATMs could be out of order.

We highly suggest you book your trip at least three months in advance prior to your trip. Even if your arrival is late and you want to organize your trip, we go the mile to accommodate last minute bookings. However, for trekking in regions like Everest we need to reserve flights much in advance so we highly recommend bookings as early as possible. 

It is compulsory that you pay 30% of the total trip cost as an advance deposit to confirm reservation before arriving to Nepal and the remaining balance of the payment can be paid when you arrive in Kathmandu.

You must bring a valid passport (must be valid for up to 6 months, keep an extra photocopy just in case), a copy of your travel insurance, cash, flight tickets, emergency contact numbers of insurance and family members and any medications essential to your journey.

This depends entirely on the destination you wish to trek. Expenses are necessary throughout the trek other than the alcoholic and non alcoholic drinks, Hot showers on the trek, Tipping and shopping around while trekking. On the other hand, Kathmandu is a shopper’s paradise. commonly purchased items include hand-woven Tibetan carpets, hand knit woolen goods, hats, outdoor clothing and equipment, cashmere clothing, shawls, pashminas, Buddhist memorabilia, carved masks, puppets, wood carvings and jewellery etc. we suggest you carry $200-$350 US dollars. You can only buy Nepalese Rupees in Nepal. There are ATM’s in Kathmandu where you can withdraw Nepalese Rupees and Credit cards can be used to purchase expensive items but there will be additional charges for this service.

Yes, our trekking crew including guides, porters, cooks and Sherpa are all insured. We have bought insurance for all our staff from Neco Insurance Company of Nepal. Our trekking staffs have insurance covered up to US$ 5000.

Tips are appreciated by your support team after the trip. The amount depends on your budget and appreciation of their work. Some trekkers give 10% of the total tour cost as tips. This is absolutely your choice, make the best of it. Only you can decide this.

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Why Booking with Us?

Index Adventure offers excellent services in the best price you will ever find. Still, we do not compromise on our tune. We recognize the value of cost you spend for the trip and operate the trip keeping this thing in mind. 

We Care about Nepal

We love our mother earth and operate any trip responsibly. We love Nepal and are dedicated to preserve its natural and cultural heritages. Beside this, we care to grow them more effectively. 

Book with Experts

We have an expert teamwork, who have decades of experience in trekking. Booking trips with us is to book with the expert trip organizer in Nepal. 

Have a Group? I. A can help.

We help you to provide group service. It is the best way of traveling and we help you to manage properly. We operate either individual service or help to join in another group.  

Safety Customer Service

Safety customer service is always in our priority list. We are fully aware how to make you feel safe and also the safety of your belongings. 

Trip Designed for your Family

Are you traveling with your family? Well. We care for you and offer excellently designed trips that are highly suitable for the family traveling. 

Professional and experienced teams

Our professionalism is what we are based upon. With our long walking of experiences, we know how to manage the professional trips for your remarkable trekking and tours. 

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